Emma is a sociologist by profession; she holds a master's degree from the YSU Faculty of Sociology. She has 10 years of work experience in the HR sector, specifically within the banking, financial, and IT industries.

Emma has experience working with both large and small teams. She also provides HR consulting and recruitment services. She is a member of the HR Association of Armenia and an HR trainer, and she is regularly involved in various professional initiatives.

She is an alumna of the Matena International School of Leadership and a board member of the Matena Alumni Club.

She serves as the President of the "GO Krtojakh" Educational Foundation, which operates in Goris, Syunik Province. Currently, she works at the SoftConstruct group of companies as the Group Recruitment Manager.